Payments and Security

Are my payment details safe with you?

All direct payment gateways follow the standards set by PCI-DSS, managed by the PCI Security Standards Council, which is a joint effort of brands such as Visa, MasterCard, American Express and Discover.

What are the forms of payment accepted ?

We accept payments through major credit card companies such as Visa, Mastercard and American Express.

Shipping and Delivery

How long does it take to receive my products?

You can view all the details regarding delivery here.

How much does it cost?

Delivery charges are automatically calculated at checkout. We offer delivery starting from €40 of purchase.

Can I track my order?

Certainly! We will send you an email with your tracking link within two business days following the placement of your order.

Returns and Refunds

Can I return my order?

Of course! You can find our return policy here.

How long after making a purchase can I request a return?

A return request can be made within 14 days after purchase.

Who pays the shipping costs in case of a refund?

Return costs are the responsibility of the customer.

Didn’t find what you were looking for? Feel free to contact us at any time!